Nellie Mae's website is optimized for the following browsers: Internet Explorer 5.5 service pack 2 or higher and Firefox 1.7 or higher.
Browsers must have Java enabled and be able to accept plug-ins and cookies.
Browsers that do not meet these specifications may not detect Adobe Acrobat Reader even if it is installed on your computer. You will need to install or upgrade your browser in order to meet the system requirements above.
If you are experiencing difficulties accessing the online loan application, Entrance/Exit Counseling, and/or EDvisor, this is most likely associated with firewall/proxy server settings on your school's network. To resolve the problem, contact your school's Information Technology Department to ensure your school's network has access to:
- Port 80 (non-secure)
- Port 443 (secure)
- http://www.nelliemae.com
- https://loanlink.nelliemae.com
Note to Macintosh users: If you are accessing the Nellie Mae website using Mac OS, we are experiencing technical difficulties with our online loan application. Until this issue is resolved, please use a Windows-based PC to complete your online application.